Campus Mobile Sign On Screen Appears in White and Login button or Remember Me flag are not available to select (Doc ID 1920968.1)

Last updated on DECEMBER 04, 2015

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
The login screen for the Campus Mobile App appears in white and the login button or remember me flag are not available to select.
 
ACTUAL BEHAVIOR
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The App was working fine before some changes were made to AndroidManifest.xml, but the issue persists even when the new MAA file is used to deploy the App over again.
 
EXPECTED BEHAVIOR
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Expect the login screen to appear normally with the login and remember me flag available.
 
ENVIRONMENT
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DB Platform - N/A
Tools Version - 8.52
Application & Version - PeopleSoft Enterprise Campus Solutions release 9
System Name - Test
 
STEPS
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The issue can be reproduced with the following steps:
1. Deploy the Campus Mobile App to an Emulator or Phone
2. Make changes to the AndroidManifest.xml
3. Download MAA file and redeploy the App
4. Launch the App and notice the login screen appears in White and the Login button or the Remember Me flag are not available to select.

IMPACT
---------------
Campus Mobile testing impacted.

Cause

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