E-PG: Pivot Grid Detailed View Action Does Not Display Chart On IE9 When Axis Contains Special Characters (Doc ID 1921352.1)

Last updated on JULY 06, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When either the X-Axis or Y-Axis labels contain special characters like ë or à the Pivot Grid chart page does not display on Microsoft Internet Explorer 9.


The chart page is displayed if either Mozilla Firefox or Google Chrome browsers are used.

Steps
-------
  a. Modify a PSQuery to contain special characters for either x or y axis.
  b. Reporting Tools > Pivot Grid > Pivot Grid Administration.
  c. On Step 5 of 5 select "Detailed View".
  d. There is no chart image displayed.

Cause

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