Issues with Class Search in Campus Mobile When Default User on ANONYMOUS Node is SCC_GUEST (Doc ID 1921373.1)

Last updated on JUNE 02, 2017

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
After applying Bundle 33, Class Search in Campus Mobile Version 4 returns No Classes Found when the default user ID on the ANONYMOUS node is SCC_GUEST.
Along with Class Search, there are other services that are not working too:
SSR_GET_COURSE_OFFERING_R_POST
SSR_GET_CLASSES_R_POST (Class Search)
SSR_GET_CLASS_SECTION_R_POST
SCC_GET_LOV_R_POST

ACTUAL BEHAVIOR
---------------
Class Search returns No Classes Found when default user is SCC_GUEST. The services work if the default user on the ANONYMOUS node is set to another user with the same profile, role and permissions as SCC_GUEST, but a different name. For example, a clone of SCC_GUEST.

The IB message log shows “SOAFW_isGuest: User is not authenticated”.

EXPECTED BEHAVIOR
---------------
Expect the Class Search to work with default user as SCC_GUEST
 
ENVIRONMENT
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DB Platform - N/A
Tools Version - 8.53
Application & Version - PeopleSoft Enterprise Campus Solutions release 9
System Name - Test
 
STEPS
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The issue can be reproduced with the following steps:
1. Navigate to PeopleTools - Integration Broker - Integration Set Up - Nodes
2. Set the Default User ID on the ANONYMOUS Node to SCC_GUEST
3. Login to Campus Mobile and perform a Class Search
4. Notice the Class Search returns No Classes Found.
5. Change the user to any other user and perform the class search. The web service returns proper response.
 
IMPACT
---------------
Campus Mobile testing is impacted.

Cause

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