EAR9.2: Dunning ARX33001 Showing Incorrect Customer Address (Doc ID 1921455.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
-------------------------
9.2 Image 4

Statement of Issue
-----------------------------------
Dunning ARX33001 Showing Incorrect Customer Address

Expected Behavior
-----------------------------------
Dunning report customer address should reflect the Item's Location

Actual Behavior
--------------------------------
Wrong customer address

What is Working
------------------------------
Previous release the same scenario is working properly using Crystal Report AR33001

Steps to Replicate
----------------------------

  1. Set Customer Correspondence Option as Item Address.
  2. Create items for this customer with different location.
  3. Run Dunning

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms