Word Custom Properties Disappear Upon Edit of Clause That Is In 2007 XML Format Causing Error Upon Check In (Doc ID 1921838.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

DESCRIPTION
===========
Word Custom Properties disappear upon edit of clause that is in 2007 XML
format.

REPLICATION STEPS
=================
1) Create clause in Word 2007 XML format
2) Edit clause by changing effective date. Save
3) Review Properties of Word file and see the Custom Properties have
disappeared.
4) If you now try to check in any document that uses this clause, you will
receive the following error:

Unable to verify Document ID in the file being checked in. (10421, 311)
Document ID in the selected XML file cannot be located. The system cannot
verify if this is the same file created for this transaction.
Do you want to continue to check in this file?

Cause

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