Error When Opening or Downloading SAIP Snapshot File From the Server
(Doc ID 1923375.1)
Last updated on APRIL 06, 2022
Applies to:PeopleSoft Enterprise CS SA Integration Pack - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.
The following error occurs when attempting to access the SAIP Snapshot XML files generated using psfiletransfer
Servlet failed with Exception
java.lang.IllegalStateException: strict servlet API: cannot call getOutputStream() after getWriter()
WHAT IS WORKING
The Snapshot process is running to success and posting the file. The file is accessible when the user is logged in to PeopleSoft, but errors are seen when the user is not logged in and tries to access it from a browser or the third party attempts to download it.
DB Platform - N/A
Tools Version - 8.53
Application & Version - PeopleSoft Enterprise Campus Solutions release 9
System Name - Test
The issue can be reproduced with the following steps:
1. Navigate to SA integration Pack - Bulk Data Exchange - Run Bulk Data Exchange
2. Run the snapshot process
3. When the process completes, go to SA integration Pack - Bulk Data Exchange - Bulk Data Exchange Status.
4. Open the transaction and click on the link to access the File.
5. The file is not accessible and the above mentioned error is seen in the log file.
SAIP go-Live scheduled in 2 weeks and the LMS should be able to access the files for a proper integration.
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