EMM:Personalized Home Page Performance Issue with MM Pagelets (Doc ID 1923761.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.
checked currency 15-March-2016

Symptoms

In release 9.2, test, PUM Image 7, users are experiencing Severe Performance Issues when turning on a few Contents in the Home Page Personalization

Business Impact:
Unable to use Personalized Home Page.

Steps to replicate:
1. Go to Personalize Contents --> Maintenance Management

Turn ON (check) these 4 items:

a. Backlog by Work Order Type
b. Unassigned Work Order Tasks
c. Reviewed Work Order Tasks
d. Scheduled Work Order Tasks

Expected results:
Expected to be able to open the page.

Actual results:
Pages do not open

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms