EEX9.1: System Doesn't Load Any Transaction of a Credit Card From AMEX GL 1025 File, If Any Of the Transactions of the Card Has Errors.

(Doc ID 1924876.1)

Last updated on FEBRUARY 11, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When loading an AMEX GL 1025 Credit Card transaction file, system doesn't load any transaction done from a Credit Card if any of the transaction from the Card having error.

i.e. , if there are 4 transactions with the same Credit Card number and let’s say there are 2 rows having error (ex: Invalid Expense Type), all 4 transactions will be skipped while loading the data into the system.

Steps:
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1. Make sure that in a AMEX GL 1025 Transaction file for a Credit Card Account, some of the transactions having error (ex: Invalid Expense Type) and others are don't have any error.
2. Associate that Credit Card with an employee.
3. Log in as a User.
4. Go to Travel and Expenses > Corporate Credit Cards > Load External Data Sources
5. Load the AMEX GL 1025 Transaction file by running the EX_DATA_LOAD process.

Actual Result:
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No transaction of the Credit Card loaded into the system.

Expected Result:
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All transaction should be loaded in to the system either with error or without error.


To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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