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E-PIA: PeopleTools 8.51 Sign-On Page Shows "We've detected that your browser version is not supported by this website." for Certified Web Browser IE9 (Doc ID 1924936.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 to 8.51 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On PeopleTools 8.51, per the Certifications database query on My Oracle Support, the web browser Internet Explorer 9 (IE9) is supposed to be certified.

However when trying to sign in from the IE9 browser into the PeopleTools 8.51 based PeopleSoft environment, get an unexpected warning message:

We've detected that your browser version is not supported by this website. You can continue to use it; however many of the newer features might not work as expected. For best results, use one of the following browsers:
Internet Explorer (Version 8.0 and above)
Mozilla Firefox (Version 3.6 and above)

Cause

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