Workflow Emails Not Generating in Expenses (Doc ID 1925317.1)

Last updated on APRIL 26, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 8.4 to 9.2 [Release 8.4 to 9]
Information in this document applies to any platform.

Symptoms

Email notifications are not getting triggered for Expense Reports and Travel Authorizations.

Steps:
----------
1) Create an Expense Report.
2) Submit the Expense Report for approval.
3) Expense Report is routed for approval.


Expected result:
-----------------------
Approver should get email notification.

Actual result:
-------------------
No email is triggered.


Cause

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