E-UPG PT8.54, 8.55 Upgrade Change Package does not appear in Change Assistant (Doc ID 1926967.1)

Last updated on MARCH 30, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
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The Change Assistant "Change Package Wizard/Select PeopleTools Upgrade" window does not display any available upgrade change packages that can be used for the PeopleTools 8.54 upgrade. The PeopleTools patches window is empty as well.

EXPECTED BEHAVIOR
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The Change Assistant "Change Package Wizard/Select PeopleTools Upgrade" window should show the available upgrade change package along with the PeopleTools patches that have been applied to the PS_HOME being used as the source.

STEPS
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The issue can be reproduced at will with the following steps:
1. Configure Change Assistant for a PeopleTools Upgrade.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Change Assistant cannot be configured for the upgrade.

Cause

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