E-PIA: In PeopleTools 8.53, On-Demand Event Maintenance Page Buttons Not Working Correctly in IE (Doc ID 1928068.1)

Last updated on MARCH 31, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Three of the buttons on the On-Demand Event Maintenance page - Election Entry, Reprocess, and Enrollment Statements - are not greying out in IE when they should

EXPECTED BEHAVIOR
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Three of the buttons on the On-Demand Event Maintenance page - Election Entry, Reprocess, and Enrollment Statements - should gery out in all browser.


ENVIRONMENT
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8.53.12
HRMS 9.1 Bundle 7
Issue reproduced in IE only not in chrome/FF

STEPS
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The issue can be reproduced at will with the following steps:
1) Navigate to Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance.
2) Enter an EMPLID and Search.
3) Click on the Election Entry button.
4) Make a benefit election and click on OK.
5) Click on the Validate/Finalize button.
6) Click "OK" to the Process completed successfully message.
7) The "Enrollment Statement", "Election Entry", and "Confirmation Statement" buttons should be automatically greyed out at this point, but when we do this in IE9 they are not.
If we try to click on them, they do turn grey at that point. But this is confusing for some end users.


Cause

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