Error Occurs When Adding A New Effective Dated Profile Item Entry For A Renewal License Using ExcelToCI That Uses The Component Interface HJPM_JPM_PERSON_PROFILE_SRV
(Doc ID 1928697.1)
Last updated on SEPTEMBER 07, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]Information in this document applies to any platform.
This only impacts processes such as ExcelToCI that use the component interface HJPM_JPM_PERSON_PROFILE_SRV.
Symptoms
In creating course info online, from the online transaction peoplecode&sql trace, it showed there is error() statement being encountered, but code did not show or failed with error
Steps to reproduce the issue:
1. Go to Setup HRMS>Product Related>Profile Management>Content Catalog>Content Item>Create a license
2. Go to Enterprise learning>Course details>Attach the license to a course
3. Go to Enterprise learning>Student Enrollment>Enroll in course>Add the course to the user
4. Change status of course to Completed
5. Check Person profile to make sure license/certification is added to user.
6. Renew license for user using future date
7. There is a error message in trace but data gets saved successfully.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |