Veteran Benefits Enrollment Certification Page is Not Showing Classes Enrolled in Outside the Term Activated Career. (Doc ID 1928996.1)

Last updated on AUGUST 08, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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The Veteran Benefits Enrollment Certification page is not showing classes enrolled in outside the term activated career.

ACTUAL BEHAVIOR
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Student is enrolled in classes for a semester. One class is Undergraduate and one class is Graduate. Student's Term activation page has student term activated as a Grad. The only classes pulling into the Veteran page are the one that match the career on the Term activation page. This student is now only showing enrollment of 3 credit hours when in reality the student is enrolled in 6.

EXPECTED BEHAVIOR
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Expect the Enrollment Certification page to show all the classes enrolled irrespective of the career.

ENVIRONMENT
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DB Platform: Oracle 9.0.1.4 on Linux Red Hat 5
Tools Version: 8.52
Application & Version: PeopleSoft Enterprise Campus Solutions 9 Bundle 33

STEPS
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The issue can be reproduced with the following steps:
1. Navigate to Records and Enrollment > Enrollment Reporting > Veterans Benefit Reporting > Create / Update Term Process and create a run control value ID for term and update enrollment.
2. Submit the job and verify that it runs to completion without errors.
3. Navigate to Records and Enrollment > Enrollment Reporting > Veterans Benefit Reporting > Enrollment Certification and populate the search page with the student's EMPLID who is enrolled in a course not in his career. No records are found.

IMPACT
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The classes are not being counted correctly giving incorrect information to the Department of Veteran Affairs.

Cause

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