ERE: Add Attachment Fails For Receivable Leases (Doc ID 1929161.1)

Last updated on JANUARY 22, 2016

Applies to:

PeopleSoft Enterprise FIN Real Estate Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to load attachment the following error occurs.

ERROR
----------
AddAttachmentFailed error


STEPS
---------
The issue can be reproduced at will with the following steps:
1. Navigate to Real Estate management > Lease Administration > Receivables Leases > Maintain leases
a. Open a lease
b. Navigate to the Notes tab
c. Select the Add Note Button
d. Add a title, Description
e. Select the load attachment button
f. Upload either a text document or a pdf, or jpeg and you get the following error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot load attachments

Cause

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