E-IB: PeopleSoftListeningConnector May Be Unresponsive After All Pooled Jolt Connection Stuck In Gateway Web Server (Doc ID 1932517.1)

Last updated on FEBRUARY 03, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

Symptoms

Application & Version: PT 8.53.10

In using higher version of gateway (PT 8.53.10) for integration with another PeopleSoft system (e.g. PT 8.49.33/FSCM), the integration gateway PeopleSoftListeningConnector servlet caused a lots of stuck threads on weblogic servers, eventually it makes the server unresponsive and messages fail to flow.

Error Message
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In PIA gateway web server log, lots of PeopleSoftListeningConnector threads stuck messages similar to below 

 

Cause

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