EAM: Unable To See Asset ID Range Window (Doc ID 1932616.1)

Last updated on MAY 24, 2016

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


When prompting on the Asset ID 'Between' operator, the Asset ID Range "To" field is overlaid on the Tag Number field value. The navigation is
Main Menu > Asset Management > Asset Transactions > Mass Transactions > Run Mass Transactions.

Expected Behavior
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It is expected that the ‘To Asset ID’ value field will open up on the prompt page when ‘Between’ is selected as the operator.

Steps
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This issue can be verified by performing the following steps:

1) Navigate to the Run Mass Transactions component and enter a mass change template id in the transaction field.
2) Enter the operator and value for any high level criteria desired.
3) Select the 'between' operator. Note that the tag number value field is overlaid by the 'to asset id' value field.
4) Attempt to enter the values for the from and to asset ids and click on look up.

Cause

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