SES - Error When Performing Keyword Search (intermittent) And No Facets/Filters In Search Results

(Doc ID 1934285.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.


Secure Enterprise Search

Error when performing keyword search (intermittent) and no facets/filters in search results

1. Performing keyword search (e.g. Purchasing > Purchase Orders > Add/Update POs) gives an error - An error has occurred while performing search. Please contact your System Administrator.
  a. This occurs for some keywords like glove, cath, screw, suture
  b. This doesn’t occur for some keywords like US001 (Business Unit), Medline (Supplier)

2. In case of 1.b, when search results are returned, but facets are missing


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