How To Associate Multiple Carrier Account Numbers to One Customer (Doc ID 1934985.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 8.9 and later
Information in this document applies to any platform.

Goal

How can you associate a different Carrier Account Number for the SAME Carrier on the Customer record (navigation: Customers, Customer Information, General Information - Tab: Ship To Options - Hyperlink: Carrier Account Numbers)? You may have customers with multiple Ship To addresses and each address has a different Account Number with the Carrier. However on the Customer record, you can add one Account Number only for a Carrier.

Solution

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