EBI9.2 Proforma From Icon Abends When Special Characters Are Used (Doc ID 1935248.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Billing Finalization/Proforma
Demo 9.2, Image 6

Proforma from Icon abends when special characters are used  

ERROR
-----------------------
Error generating report output: (235,2309) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute Name:ProcessReport PCPC:64952 Statement:1391
Called from:SCM_BI_XMLP.BI_XMLP.OnExecute Name:DoProcessReport Statement:44
Called from:SCM_BI_XMLP.XMLFile.OnExecute Name:GenReport Statement:11
Called from:SCM_BI_INVOICE.OnlineOutput.OnExecute Name:GenerateRpt Statement:73
Called from:SCM_BI_INVOICE.OnlineOutput.OnExecute Name:ProcessProForma Statement:36
Called from:BI_PB_WRK.PROFORMA_PB.SavePreChange Stateme

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create invoice with special characters.
  2. Use Proforma Icon to generate invoice.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Proforma Icon with success results.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms