EBI9.1+: Rounding Adjustment Causes the Total on the Invoice to be Incorrect When Creating an Invoice With the GST for a Multi-Line Standard Bill. (Doc ID 1935270.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On :  9.1 version, Bill Adjustments

When creating an invoice with the GST for a multi-line standard bill, a rounding adjustment causes the total on the invoice to be incorrect.

ERROR
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Calculated GST exclusive value plus the calculated GST value does not equal the total value of the original order (typically 1 cent out).

STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigation: Main Menu > Billing > Maintain Bills > Standard Billing.
  2. When creating an invoice with the GST for a multi-line standard bill, a rounding adjustment causes the total on the invoice to be incorrect


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are getting frustrated having to manually cancel these 1 cent bills.

Cause

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