E-WL: PIA Install with WebLogic 12c Fails on Windows Platform with Error "INSTALL FAILED!!! and/or PIA_INSTALL_FAIL" (Doc ID 1935412.1)

Last updated on JULY 03, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Microsoft Windows x64 (64-bit)

Symptoms

When installing a WebLogic 12c PIA on Windows, the install begins. But then an 'Install Complete' window displays with the following error:

INSTALL FAILED!!!!

The InstallAnywhere Wizard has failed to install PeopleSoft Internet Architecture.

Please see the following log files for the error messages:
D:/PeopleSoft/webserv/silent_install.log

Press "Done" to quit the installer.

Tue Oct 14  15:01:33 EDT 2014:Starting PIA installation...

PS_HOME: D:\PS_HOME

Install Action : CREATE_NEW_DOMAIN

Creating Domain...

Deploying Web Applications...

Deploying WebLogic Extension files...

Deploying PeopleSoft Site files...

Deploying PeopleSoft Site Doc files...

Completed.

PS_CFG_HOME: D:\PT854

PIA_INSTALL_FAIL


No log file is created.

Steps
---------
The issue can be reproduced with the following steps:
  1) Go to <PS_HOME>/setup/PsMpPIAInstall
  2) Run the PIA installer (ie setup.bat) which loads GUI
  3) Provide requested information (eg Install Type, Domain name, etc)
  4) Begin the Installation
  5) Installation runs for a few minutes and then fails with the above message

Cause

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