E- PIA : PT 8.53 Fatal Error When Creating A New Tree With New Tree Node (Doc ID 1935708.1)

Last updated on FEBRUARY 23, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When creating a new tree with Use of Levels Field set to 'Level Not Used', in the last step where the root node is defined and hit OK, it gives the below error message:

"FATAL ERROR bModal=5 - Partial page refresh should be returned, but not."

The user is not able to go back to the main page after this error.

ISSUE REPLICATION STEPS
=================
1. Navigate to Main Menu > Tree Manager > Tree Manager
2. Create a new tree with following details:

Tree name TEST
Struct ID: ACCOUNT
Cat: DEFAULT
Level Not Used
SetID: US001

3. Click OK
4. Create a new node. On the TreeMgr Node Page with SetID page click OK
5. Error message appears

 

 

Cause

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