EAP: Slow performance on the Voucher Inquiry page (Doc ID 1936019.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Experiencing slow performance on the Voucher Inquiry page when searching by Business Unit, Set ID, and Invoice ID.  In addition, there was no improvement when adding the Supplier ID.  Page was taking about 15 to 30 seconds per invoice, while the Regular Entry page is almost instantaneous.  

STEPS
1. Navigate to Accounts Payable > Review Accounts Payable Info > Vouchers > Voucher
2. Populate the Business Unit, SetID and Invoice ID
3. Click Search

Cause

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