EGL9.1+: Chartfield 1, 2 and 3 Look Up in Journal Lines Page Doesn’t Include Description. (Doc ID 1936484.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Chartfields

ACTUAL BEHAVIOR
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The Chartfield 1, Chartfield 2 and Chartfield 3 description is missing at journal lines page when using the Chartfield look up button.

EXPECTED BEHAVIOR
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The Chartfield 1, Chartfield 2 and Chartfield 3 description should be included at journal lines page when using the Chartfield look up button.
This is working fine for other chartfields like account, department, project etc.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigate to General Ledger > Journals > Journal Entry > Create/Update Journal Entries, opening an existing journal or create a new one.
  2. Go to tab 'Lines' and look up Chartfield 1, Chartfield 2 and Chartfield 3.
  3. Only Chartfield 1, Chartfield 2 and Chartfield 3 ID and Budgetary Only is displayed, the Chartfield 1, Chartfield 2 and Chartfield 3 description is missing.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, it's hard for users to select the correct Chartfield 1, Chartfield 2 and Chartfield 3 because the description is missing.

Cause

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