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EAR 9.1+: AR_AUTOMNT Not Able to Match Using References: Purchase Order, Contract, Order, Bill of Lading. (Doc ID 1936737.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
-------------------------
9.1 Bundle 25

Statement of Issue
-----------------------------------
AR_AUTOMNT Not Able to Match Using Reference: Purchase Order, Contract, Order, Bill of Lading.
AR_AUTOMNT process doesn't match Debit/Credit items with same amounts if we use any of the below fields use in Match Reference:

i) PO Ref
ii) Contract
iii) Order
iv) Bill of Lading.

Expected Behavior
-----------------------------------
Auto Maintenance should match for exact items as defined in the setup

Actual Behavior
--------------------------------
Process does not match for the following references:
i) PO Ref
ii) Contract
iii) Order
iv) Bill of Lading.

What is Working
------------------------------
If process would match is document reference is used

Business Impact
---------------------------------------
Since process could not match transaction has to be done manually

Steps to Replicate
----------------------------
1) Setup Method for Auto Maint (Set Up Financials/Supply Chain >Product Related >Receivables >Credit/Collections >Automatic Maintenance Methods)
Match References: Debit Field: Purchase Order Reference = Credit Field: Purchase Order Reference
2) Create 2 Items with same PO_REF/Contract/Order/BOL for Credit and Debit items with equal amounts
3) Post them (Run ARUPDATE)
4) Run AR Auto Maint (AR_AUTOMNT) AE process to match them.

Cause

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In this Document
Symptoms
Cause
Solution
References


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