EGL9.1: Journal Edit Returns Same Invalid Account/AltAcct Error Messages ((9600,76) or (9600,83)) Multiple Times for Same Journal Line. (Doc ID 1936823.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Journals returns duplicate Account/Altacct error messages multiple times.

ACTUAL BEHAVIOR
-------------------------------
Import a few journals from Flat file with invalid Alternate Account or Alternate Account mapping multibook-ledger groups.
If editing those journals in the same batch, the error on the invalid Alternate Account or Account Mapping may be repeated a few times for the same journal line.
If editing one journal at a time only, the same error only appears once.

For invalid mapping, Error (9600,76) - 'The mapping between account and AltAcct is invalid."
For invalid alternate account, Error (9600,83) “Inactive Chartfield Alternate Account"

EXPECTED BEHAVIOR
------------------------------------
The user expect that error message would only display once for the concerned line.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up two multibook ledger groups
  - ledger group COREGRP ( multi-book ledger group with KLS on)
  - ledger group LOCAL_ADJ (multi-book ledger group without KLS selected)
2. Import two flat file journals with incorrect alternate account (support test case) or incorrect account/alternate account mapping ( customer's test case)
  - Journals are imported without validation.
3. Run batch to edit both journals in the same process.
4. Process run to 'Warning' - this is expected due to the journal edit error.
5. Review journal on the journal entry page. Noted below errors are repeated twice.
  - For invalid mapping, Error (9600,76) - 'The mapping between account and AltAcct is invalid."
  - For invalid alternate account, Error (9600,83) “Inactive Chartfield Alternate Account"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms