EAR9.2: Payment Predictor Performance Issue in AR_PREDICT2.#REFS.ITMREF4P (Doc ID 1938601.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Payment Predictor

ACTUAL BEHAVIOR
---------------
The Payment Predictor process - AR_PREDICT2 was completed in more than 5 hours. The number of deposits processed is 1 and total items is around 3680 lines.
Performance issue is in (AR_PREDICT2.#REFS.ITMREF4P).

EXPECTED BEHAVIOR
-----------------------
Payment Predictor process should run within acceptable time frame.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create a Regular Deposit in Accounts Receivable > Payments > Online Payments > Regular Deposit. Make sure to enter just one payment ID. Add 'Reference Information', use Qual Code 'I' with 3680 different References (item ID).
  2. Navigate to Accounts Receivable > Payments > Apply Payments > Request Payment Predictor and run the Payment Predictor process.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, it's taking a long time to apply payments using payment predictor.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms