EAR9.2: Grid Columns Showing Erroneous Data When Personalization Sort Applied in Item List. (Doc ID 1938857.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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On : 9.2 version, Item Information List
The grid is showing erroneous data when a personalization sort is applied to it.

ACTUAL BEHAVIOR
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Items with balance shows as 'Closed'

EXPECTED BEHAVIOR
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Items with balance should show as 'Open'

ENVIRONMENT
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Application: 9.2
Environment: Production

STEPS
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The issue can be reproduced with the following steps:

  1. Navigate to Accounts Receivable > Customer Accounts > Item Information > Item List and load items for any customer.
  2. Set your grid personalization options.
  3. Click on Search and items with balance are showed as 'Closed'.

 
IMPACT
---------------
The grid is showing erroneous data when a personalization sort is applied to it.

Cause

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