Request to Move Related Content URL Links from Self Service Benefits Enrollment Summary Page to Relevant Individual Enrollment Pages (Doc ID 1940271.1)

Last updated on JUNE 07, 2023

Applies to:

Symptoms

In PeopleSoft versions before 9.2, URL links to relevant internet web pages (such as vendor's pages, doctors in networks, and so forth) were accessed in classic Benefit Enrollment pages by clicking the relevant Benefit Plan of interest on the specific enrollment page. In version 9.2, these links have all been moved to the Related Content area of the Benefits Enrollment Summary page. Employees must now flip between the individual enrollment pages and the Benefits Enrollment Summary to access information outside of the system via URLs. This is confusing and inconvenient for employees who use the system only for Self Service transactions.

Steps to reproduce the issue:

     1. Open Self Service Benefits Enrollment (Navigation: Self Service > Benefits > Benefits Enrollment).

Changes

Cause

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