Tuition Calc Fails With Error '14811, 79' Unable to find Withdrawal Refund Rate (Doc ID 1940659.1)

Last updated on DECEMBER 19, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9 version, Fee Calculation

When attempting to calc tuition after student withdrawal
the following error occurs.

ERROR
-----------------------
14811, 79 Unable to find Withdrawal Refund Rate because record has not been set up in the Adjustment Calendars page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Student financials > tuition and fees> calc tuition > calc tuition


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot adjust tuition after the student has withdrawn.

Cause

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