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Tuition Calculation Fails With Error '14811, 79' Unable to find Withdrawal Refund Rate (Doc ID 1940659.1)

Last updated on APRIL 11, 2018

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.


On Campus Solutions, Tuition Calculation fails when attempting to calculate tuition after a student has been Term Withdrawn or Term Cancelled. 

14811, 79 -Unable to find Withdrawal Refund Rate because record has not been set up in the Adjustment Calendars page.

The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment, Student Term Information, Term History;
2. Select the student to be Term Withdrawn or Term Cancelled;
3.  Click on the Term Withdrawal tab;
4. Populate the page  :
Withdraw/Cancel field = Cancelled or Withdrew.
Withdraw Cancel Reason = select appropriate reason
Withdraw / Cancel Date = date of withdrawal or cancellation
Last Attended Date = date to be used for adjustment purposes
5. Click Post Term Withdrawal button;
6.  Navigate to Student Financials, Tuition and Fees, Tuition Calculation;
7.  Select the same emplid;
8.  Click the Calculate Tuition and Fees button for the term.

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