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ELM 9.2 : Inactive learners should not be available in Learner prompt on 'Maintain Learning Plans' page (Doc ID 1940675.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms



Statement Of Issue:

The Maintain Learning Plans search page has a prompt on the learner field which searches for active and inactive learners. When an inactive learner is selected from the prompt and click on search, the search result says “No learners found.  Change search fields criteria to search new learners.” The Maintain learning plan page doesn’t display any search result for inactive learners. So the learner prompt also should not allow user to choose inactive learners.


Replication Steps:

1) Login as Admin
2) Navigate to Enterprise Learning > Learner Tasks > Maintain Learning Plans
3) Click and Learner Tab and Find Learners by searching for learner ID = 22
4) Search results will not display the learner

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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