EAR9.2: Performance Issue in Accounts Receivable > Pending Items > External Items > Group Entry Page. (Doc ID 1941016.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Statement of the issue:
--------------------------------------
It takes more than 8 minutes for the following page to open
Main Menu > Accounts Receivable > Pending Items > External Items > Group Entry.

Expected Behavior:
-------------------------------
It should not take more than 8 minutes for the following page to open
Main Menu > Accounts Receivable > Pending Items > External Items > Group Entry.

Steps to Replicate:
-------------------------------

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms