Inactive/Terminated Employees Displayed in Manager Self Service > View Employee Info (Doc ID 1942497.1)

Last updated on JUNE 30, 2017

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Manager Self Service > Job and Personal Information > View Employee Personal Info

Inactive/terminated employees are displayed in MSS > View Employee Personal Info. It looks like this was fixed for version 9.1 but not 9.0. Refer to Bugs 13816652 and 14033630
  
Issue:
If a Manager is terminated and still has direct reports, once they have been replaced (on the same Postiion Number), both the Active and Terminated Managers appear on the 'View Employee Personal Info' page. The Terminated Manager no longer has direct reports, yet they still show with an identical reporting structure as their active replacement.

Steps to Replicate:
1. Terminate an employee that has direct reports.
2. Assign the terminated employees position number to a new employee who by default will now take over the direct reports.
3. Review Manager Self Service where you will see both the terminated employee and new employee with the exact same reporting structure.

Changes

 

Cause

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