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EAR 9.2 Payment Posting Results in ACTOB Even If Accounting Entries Show Balanced Rows (Doc ID 1943528.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version PUM 7, Payment Online Deposit

ACTUAL BEHAVIOR
---------------
Payment posting results in ACTOB even if accounting entries show balanced rows

EXPECTED BEHAVIOR
-----------------------
Group should be posted

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a payment and apply to item
2. Run Receivables update

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot post the payment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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