PERSON_DIVERSITY_SYNC is Publishing an additional Message from the Target DB when using Subscriber Only Model of CS-HCM Integration (Doc ID 1943922.1)

Last updated on NOVEMBER 08, 2016

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.
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Symptoms

When adding a person to the CS 9 instance, a PERSON_DIVERSITY_SYNC (PDS) message is sent to HR as expected. However, another message is then sent from HR back to CS with the same data.
The same issue happens if the person is added in HR 9. PDS message is sent from HR to CS but then another message is sent back to HR from CS.

This is problematic. The message should not be returned to the originating environment.
  
 
 
STEPS
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The issue can be reproduced with the following steps:
1. Add a new person in CS on the Add/Update a Person component.
2. View the IB Monitor and notice a PBS and PDS message are created as expected.
3. In HR notice in the IB monitor that the messages are successful but also notice another PDS message is created and sent back to CS with the same data.

Cause

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