EEX9.1/9.2: System Gets Timed Out When User Tries to Open an Expense Report With Large Number Of Lines to View or Approve.
Last updated on JANUARY 03, 2017
Applies to:PeopleSoft Enterprise FIN Expenses - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.
When a user tries to open an Expense Report with large number of lines to view or approve it, system gets timed out.
1 Create and submit a large expense report(50+ lines).
2 Login as an approver and try to open the Expense Report for approval. Or Login as a user and try to View the Expense Report.
The system keeps processing, eventually timeout and shows a HTTP 500 error.
Expense report should be open without any issues.
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