Job Information Displays Former Incumbent Name (Reports To) on Current & Historical Records

(Doc ID 1945565.1)

Last updated on JUNE 23, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

The employee Job Data record displays terminated manager name (former position incumbent) in Reports To section on current EFFDT & historical EFFDT rows:


1. Log into the system
2. Select a Manager that holds a Position that has Direct Reports
3. Terminate this Manager
4. Check on of the Direct Reports who has their current row PRE-DATING this Manager's Termination Row
5. The Reports to field on the Job Information page is still showing the terminate manager's Employee Id and Name as being in that position.
6. Enter a new row effective dated later than the Manager's termination row and the terminated manager's name still appears
7. Put another manager into the Manager's Position
8. Enter a new row into the Direct Reports (Employee's Record) that post dates the new manager's effective dated row
9. The system still shows the terminated manager's name
10. It doesn't matter how many manager's are terminated in the Managerial Position and replaced it always shows manager's name that first occupied the position

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms