RY_BNC_UPDT Is Failing With Error "BO ID Or Role Of BO Not Found In Individual Basics Table. (17831,9301)"
Last updated on MAY 06, 2016
Applies to:PeopleSoft Enterprise CRM Online Marketing - Version 9.1 and later
Information in this document applies to any platform.
When RY_BNC_UPDT ae job is run to update the DO_NOT_EMAIL flag to Y, the following error is returned:
ERROR IN MESSAGE LOG:
BO ID or Role of BO not found in Individual Basics table. (17831,9301)
STEPS TO REPRODUCE:
1. On OLM Env, execute the RY_BNC_UPDT ae job to update the DO_NOT_EMAIL flag to Y
2. Check the Message Log
CRM 9.1, bundle 15.
Tools version 8.53.13
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