PERSON_VISA_CITIZEN_SYNC Deletes Birth Information in HCM When AUDIT_ACTN of C included in the message (Doc ID 1946505.1)

Last updated on NOVEMBER 18, 2016

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
There are instances when data is being deleted or wiped from HCM regarding birth information (such as birthdate)

EXPECTED BEHAVIOR
-----------------------
Data to remain in sync from CS to HCM

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Modify message where AUDIT_ACTN is a 'C' on subscription side for service operation PERSON_VISA_CITIZEN_SYNC.

OR

Run a process such as TS189 or TS130 Loads or ISIR Load (FAPSAR00) where the process has been added to the PERSON_VISA_CITIZEN_SYNC Batch Publishing Rule. The PERSON_VISA_CITIZEN_SYNC is then called by the batch process.


BUSINESS IMPACT
-----------------------
Due to this issue, there are data inconsistency issues between environments.

Cause

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