Enhancement for Request For Quotes (RFQ) Worklist Items (Doc ID 1947659.1)

Last updated on MAY 01, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


When an eProcurement (ePro) requisition is created and the RFQ required box is selected, either from purchasing attributes set up for an item, from meeting the RFQ Required Rule set up on the Purchasing Business Unit, or the requester selects the RFQ required box on the ePro requisition a notification/entry appears in the buyer’s work list.

Steps to Reproduce the Issue:
1) Creation of an ePro requisition and where the RFQ required box is selected on the ePro requisition
2) Once the requisition is approved, an entry is created in the buyer’s work list.
3)When the link is selected- Either nothing happens or the user receives the below message.
Message:
Invalid Worklist entry (124,311)
Worklist entry referring to has a renamed or non exiting Business Process / Activity /Event / Worklist

Actual Result:
Noted the Mark Worked or Reassign buttons are grayed out. The buyer has no way of removing these entries from their list- unless we have the core RFQ module available for the user.

Workaround:
The only way to remove these appears to be through the Update Worklist Entries page. This grows daily cluttering their worklist.
It also appears the only way to remove them from the buyer’s work list is to have systems admin go in a transaction at a time and mark the entry as worked.

Enhancement for Future Release
• A way or an option to not have the work list entry appear in the first place- to turn it on or off based on the module(s) in use
• Direct the user to the proper RFQ module



Cause

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