ELM 9.2: SCORM 2004: Total Time Stored in Tracking Record Incorrect when Completed (Doc ID 1950033.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

With SCORM2004 Content, the value in LM_S4_TOTAL_TIME in PS_ LM_S4_TRACK_STU table does not reflect the correct Total time for sessions for learning after Learners complete web content SCORM 2004 learning.

Steps to Replicate Issue:

1.  Log in as Learner and enroll Class for SCORM 2004 web based content that has
2.  Launch the SCORM2004 content
3.  click Next button within the content (not on the menu frame) to next section, click Exit button within the content (not on menu frame)
4. Then re-launch content after return to the Class progress
page.
  (do the steps 3 & 4 for 4 times)

5.   Then, on the 4th time, click Next button within the content (not on
the menu frame) and  answer all of the Test Questions correctly

6.  {click} Submit button to submit Test answers

7.  {click} Exit button within the content.  Review for Learner, the data for row  LM_S4_TOTAL_TIME in PS_ LM_S4_TRACK_STU table where keys match and LM_S4_COMP_STATUS = "C" .
     Notice that the total time does not contain the total time for all sessions for that attempt.
 
 

Cause

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