Last updated on JUNE 13, 2017
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.40 and later
Information in this document applies to any platform.
On PeopleTools 8.4x / 8.5x, some component's Search page works generally fine and opens almost all application data records except one or very few.
But on searching for some specific application data set (for example a certain student's debit amount and related amounts) the below error is triggered:
When retrieving data for a page, a data value was retrieved for which there was no matching data value at a higher level scroll entry.
(For example, at scroll level 2, a value of ABC was read in and scroll level 1 contained this higher level field but did not have a row with a key value of ABC.)
This usually occurs because of an error in a database record or view; or because of improper deletion of values in a database.
Correct the page definition or contact your system administrator.
Is this a problem with PeopleTools delivered functionality, if yes, which part, and at all events, how to troubleshoot this error?
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