AM: Enhancement AU DirectReport – Is Not Invoking Level 3 Supervisor/Manager when level 1 & 2 are empty. (Doc ID 1951267.1)

Last updated on DECEMBER 07, 2014

Applies to:

PeopleSoft Enterprise HRMS Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

With full position Management - DirectReport – is not invoking Level 3 Supervisor/Manager.
The scenario is an employee is submitting transaction using full position mgmt, at level 1 the position is vacant, level 2 position is vacant but at level 3 there is a director.
User expects the transaction to be routed to level 3 when level 1 and 2 are vacant.

Cause

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