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When A PO Is Denied And Then Cancelled The Worklist Item Still Shows Up (Doc ID 1951465.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When a PO is denied/hold by the manager, the buyer receives the denied or hold worklist in their worklist.  The buyer cancels the PO but the denied/hold worklist item remains in their worklist


Steps To Replicate
1 - Login as USER1
2 - Create a PO
3 - Login as APPROVER
4 - PO created above is appearing at worklist. Go to PO link.
5 - Put PO on Hold
6 - Login as USER1
7 - PO is appearing in worklist. Go to link.
8 - Edit PO
9 - Cancel PO
10 - Go back to worklist.PO still appearing on worklist.(replicated customer issue).
11 - If you Login as APPROVER and worklist is not showing PO canceled.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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