EeS: Supplier Unable to Print Invoice Due to Fields On Print Invoice Page Grayed Out (Doc ID 1952404.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE
If a Supplier navigates to Print Invoice in eSettlements, the fields are all grayed out, specifically the check box.

STEPS
Log into Supplier Portal. Navigate to eSettlements > Self Service Invoices and select Print Invoice. All the fields are grayed out,

EXPECTED RESULTS
Expectation is that a Supplier can log into eSettlements and print an invoice locally.

Cause

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