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9.2 - Budget Overview Page Returns Blank Screen instead of Budget Overview Inquiry Result. (Doc ID 1952851.1)

Last updated on MAY 01, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.
***Checked for relevance on 11-SEPT-2016***
***Checked for relevance on 1-MAY-2018***

Symptoms

On :  9.2 version,

Issue

---------------

Scenario#1: Blank Screen is displayed after entering inquiry criteria and clicking search button on Budgets Overview page.

No error is displayed on the page

1). Navigate to Commitment Control > Review Budget Activities > Budget Overview

2). Enter Budget Inquiry Criteria

3). Click search

 

Scenario#2: User gets logged out of the system when attempting to go to the lines tab of the journal entry page to create a new journal.

No error is displayed on the page

1) Navigate to General Ledger > Journals > Journal Entry > Create Journal Entries

2) Key in the header details

3) Click the lines tab

 

 

Error:

---------------

In both cases, following error seen in  the APPSRV_XXXX.log

 

PSPAL: Abort: Unrecoverable exception received

PSPAL: Abort: Location: E:\pt854-903-R1-retail\peopletools\src\pspal\exception_winunhandled.cpp:577: PSPAL::UnhandledExceptionFilter::RecoverableExceptionFilter

PSPAL: Abort: Generating process state report to c:\psoft\FSPRDdomains\appserv\FSPRD\LOGS\PSAPPSRV.6272\process_state.txt

PSAPPSRV.6272 (788) [2014-11-07T10:43:17.566 SHANE7921@10.199.36.102 ICPanel](0) Process aborted.

 

 





Changes

 

Cause

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