EAR9.1+: Automatic Maintenance Does not Write-Off Item With Entry Type MD or MC if the Item is Transferred to Other Customer. (Doc ID 1953544.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Environment:
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FMS Financials 9.1 Production

Statement of the issue:
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Automatic Maintenance is setup to write off MC and MD Entry Type transactions. But Automatic Maintenance does not write-off item with entry type MD or MC if the item is transferred to other customer.

Expected Behavior:
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If Automatic Maintenance is setup to write off MC and MD Entry Type transactions, then it should select item with entry type MD or MC even if the item is transferred to other customer.

Steps to Replicate:
------------------------

  1. Setup Automatic Maintenance method to write-off MC and MD entry type transactions.
  2. Transfer one MC or MD type item to other customer in the same business unit.
  3. Run Automatic Maintenance process.


Business Impact:
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Customer can not write-off items with entry MC or MD by Automatic Maintenance process if these items are transferred to other customer.

Cause

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