EAR9.2: Maintenance Worksheet Unbalanced Because Offset Entry is Generated Twice When Offsetting Debits to Credits. (Doc ID 1954071.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Maintenance Worksheet

ACTUAL BEHAVIOR
---------------
Accounting entries are not balanced when offsetting debits to credits in maintenance worksheet.
For some transactions the Offset accounting entry is generated twice.

EXPECTED BEHAVIOR
-----------------------
Accounting entries should be balanced when offsetting debits to credits in maintenance worksheet.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create a maintenance worksheet.
  2. Offset debits to credits.
  3. Run ARUPDATE


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot post maintenance worksheet.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms