EAP: Cancelling Payment with Void / Do Not Reissue/Close Liability does not Unmatch $0 Voucher (Doc ID 1954751.1)

Last updated on MARCH 18, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Cancelling and Voiding a Payment on a Voucher with a Gross Amount of $0 and choosing to unmatch the Voucher, the Voucher remains Matched after Payment Posting and Voucher Posting.

The issue only occurs for $0 Vouchers. One line for $100 matched and tied to a PO.  The other line for -$100 not tied to a PO.

STEPS
1.  Navigate to Set Up Financials/Supply Chain > Business Unit Related > Payables Definition > Matching page
2.  Check the box for 'Matching for Voucher Approval'
3.  Create a PO with Matching turned on
4.  Dispatch the PO
5.  Create a Voucher from the PO
6.  Add an offsetting line on the Voucher to another Account to make the Total Voucher Amount $0
7.  Run Matching
8.  Post the Voucher
9.  Run the Pay Cycle to pay the Voucher
10.  Run Payment Posting
11.  Cancel the Payment with Void / Do Not Reissue/Close Liability
12.  Save the page
13.  Answer 'Yes" to the following question -- This payment has at least one matched voucher. Do you want to unmatch the voucher(s)? (7030,716)
14.  Run Payment Posting
15.  Run Voucher Posting
16.  RESULTS:
a.  Voucher closed but remains Matched
b.  PO still showing Match Status = Matched
c.  Activity Summary also shows Voucher still matched to PO

Cause

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